Contact Information

Debt Wise Solutions, Inc.
4125 W. Noble Avenue, Suite 187
Visalia, CA 93277-1662

You may contact us at: (559) 697-0603
Toll-free: (800) 536-8049
Fax: (888) 593-5301

Hours of Operation

Monday through Friday:
9:00am to 5:00pm Pacific Time
12:00pm to 8:00pm Eastern Time
Closed: Saturday and Sunday

E-mail us at:

Smiling worker doing her job with a headset while looking at the camera

 

Customer Service

Customer Service for E-Book Orders

This page provides information on customer service relating to Debt Wise Solutions E-book orders, returns, the Debt Wise Nation and the Debt Wise Quarterly.

Shipping Policy

friendly customer service representative
 

All E-book orders will be available for immediate download once your payment has been processed. For Military Discount purchases, we will make every effort to process mail orders within three business days of receipt of the order. You will receive an e-mail notification that your order has been received with an anticipated delivery date. Orders are processed daily and should arrive by e-mail within four to five business days of the initial order being received. For details about our return policy, please click here.

Refund and Return Policy

helpful womanIf for any reason you are not 100% satisfied with an E-Book you purchased at DebtWiseSolutions.com, you can return it to us, with a printed copy of the E-Book, within 15 days of your purchase and we will promptly issue a full refund. Guaranteed!

If your order came with any FREE GIFTS, those gifts are yours to keep, even if you choose to return the E-Book!

Debt Wise Solutions will pay the return shipping costs if the product received is damaged, defective or the return is a result of our error. If the E-Book is returned for any other reason, you are responsible for the return shipping costs and may be charged a restocking fee of $1.50.

No returns will be accepted after 15 days. Please include a copy of your original receipt or a copy of your online transaction (order confirmation) receipt. If you cannot send a copy of your receipt, please include your order number, name, billing address, e-mail address, and contact information with your return. If your payment was by credit or debit card, the credit you receive for the return will be to that card; else a check will be issued for your return.

Further Information about our return policy:

• When making a return of an E-Book, you must return a copy of that E-Book within 15 days to receive credit for the return and a full refund.
• Shipping, administrative, transaction, research, handling and processing fees and charges are non-refundable. We do not accept C.O.D. deliveries.
• We do not accept returns on international purchases.
• If a return does not include a copy of the receipt, a $2.50 research handling and processing fee will be assessed and deducted from the refund if any.
• Non-conforming returns will be accepted at the discretion of Debt Wise Solutions.

Please Return E-Books to:

Debt Wise SolutionsAttractive young people working in a call center
Attn: Returns
4125 W. Noble Avenue, Suite 187
Visalia, CA 93277-1662

Please allow ten to fifteen business days for your refund to be processed.

For questions regarding our return policy, please
E-mail us at: info@debtwisesolutions.com